Print PDF

What does good training look like?

An even scale, and a disability icon.

Good education and training will help workers treat people with disability fairly.

A woman with 2 thumbs up, and a lightbulb icon.

We have ideas that will help make sure education and training is good.

We explain these ideas in the following sections.

Working with people with disability

Organisations should include people with disability when they:

A woman with disability leading a business meeting.

  • plan the education and training

A person in a wheelchair running a training session.

  • train their staff about disability.

A woman with disability working with another woman.

Good education and training should give workers more chances to work with people with disability.

This includes workers who:

A certificate with a tick.

  • have already done the education and training

A calendar with 3 days ticked off.

  • are doing education and training now.

Teaching staff what they need to know

Good training should teach workers good:

A man working with a woman with disability.

  • skills to work with people with disability

A disability icon with an information icon.

  • information about disability

A diverse group of people thinking about disability.

  • attitudes towards disability.

A man is pointing at himself and smiling.

Attitudes are what you think, feel and believe.

A police officer, a call centre worker, and a teacher.

Good education and training is also related to the type of work you do.

A teacher helping a young child.

For example, a teacher needs education and training about how to support students with disability.

Understanding bad attitudes

A woman looking unsure, thinking about disability.

Some people might think about people with disability in bad ways.

And they might believe that what they think is right, even if it:

A woman in a wheelchair looking upset, with her arms crossed.

  • hurts people with disability

A man holding a page showing a big cross.

  • is wrong.

An uneven scale and a disability icon.

This can make them treat people with disability unfairly.

A man with a thought bubble showing a thumbs down, and a change icon.

But good education and training should help workers understand why they might have negative attitudes.

And help these workers change those attitudes.

Doing training more than one time

A person giving training about disability with a plus.

Workers need to do good education and training more than one time.

3 calendars and a plus.

They should do it again after a period of time.

A calendar showing '6 months'.

For example, workers might do training 6 months after they did it the first time.

← Back

Section 7 of 10

Next →